Delivery
Shipping Update – United States
Due to the recently implemented additional taxes, increased import duties, and updated customs regulations affecting shipments to the United States, we have made the difficult decision to temporarily suspend shipping to U.S. addresses.These changes h
How much is delivery?
We offer free UK delivery on full price orders over £200! Here’s a quick breakdown of our delivery options:. UK Standard Delivery. (3-5 working days). £4.95. £9.95. Standard European Delivery. (3-10 working days). from £12.00.
How long will my order take to arrive?
UK Standard: Delivered via DPD in 3-5 working days. UK Express: Delivered via DPD next working day order by 2pm Monday - Thursday (excl. public holidays, and orders placed after 2pm on Thursdays). Europe: Delivered via courier (signature required) in
Who will deliver my order?
All UK orders are delivered by DPD. All European and International orders are delivered by FedEx and require a signature upon delivery.
Do you deliver internationally?
Yes! We ship worldwide. Europe: Delivered via courier (signature required) in 3-10 working days. International: Delivered via courier (signature required) in 5-10 working days. USA Shipping Update. Due to the recently implemented additional taxes, in
Will I need to sign for my order?
Not necessarily! If you are ordering within the UK , you can request a safe place drop-off, leave it with a neighbour, or have it sent to a pickup shop. If you are ordering outside the UK, we will require a signature upon delivery.
Can my order be left with a neighbour?
Yes! If you're not in, you can request delivery to a neighbour or an alternative address (like your workplace). Need help? Chat with us live, WhatsApp us, email [email protected], or call +44(0)20 7483 8435.
Will I have to pay customs or duties?
We use the Delivery Duty Paid method for all European orders. For international orders, local customs fees and duties may apply and are the responsibility of the customer. If you’re unsure, check with your country’s customs office before ordering.
Can I order now for delivery at a later date?
Unfortunately, we don’t offer delayed shipping at this time.