Shipping Update – United StatesUpdated a month ago
Due to the recently implemented additional taxes, increased import duties, and updated customs regulations affecting shipments to the United States, we have made the difficult decision to temporarily suspend shipping to U.S. addresses.
These changes have increased the overall cost of importing our products and have also created longer processing times and additional administrative requirements. Rather than passing these unexpected costs and potential delays on to our customers, we believe it is best to pause U.S. shipping until further notice.
We truly value our customers in the United States and understand this may be disappointing. Our team is working to find a sustainable solution that will allow us to resume shipping as soon as possible. We sincerely apologise for any inconvenience this may cause and appreciate your understanding.
If you have any questions, please feel free to contact our Customer Care team through Live Chat, WhatsApp, email [email protected], or call +44(0)20 7483 8435.