How long do I have to return a Store Purchase?Updated a month ago
Extended Christmas Returns
Full price store purchases made between November 20th and December 24th 2025, will be eligible for a refund until Friday, January 9th 2026 or within 14 days of purchase, whichever is later.
Sale items purchased in-store can be exchanged, or a store credit note can be issued within the existing 7-day period.
Standard Returns Policy
We always want you to feel confident shopping with Sahara, whether online or in-store. Because our boutiques and website operate slightly differently, the returns policies are tailored to suit each experience.
In our stand-alone Sahara stores:
In our stand-alone Sahara stores:
- Full-price items can be returned for a refund within 14 days of purchase with proof of receipt.
- Sale items are eligible for a credit note or exchange within 7 days.
- As is standard across many fashion retailers, we’re unable to offer refunds for Sale items that are simply unwanted or unsuitable.
Online purchases benefit from a 28-day return window for a full refund, offering extra flexibility for trying styles at home.
If you ever need help deciding where or how to shop, our store teams and customer care team are always happy to guide you.
If you ever need help deciding where or how to shop, our store teams and customer care team are always happy to guide you.