How does your in-store returns policy differ from online?Updated 10 hours ago
We always want you to feel confident shopping with Sahara, whether online or in-store. Because our boutiques and website operate slightly differently, the returns policies are tailored to suit each experience.
In our stand-alone Sahara stores:
In our stand-alone Sahara stores:
- Full-price items can be returned for a refund within 14 days of purchase with proof of receipt.
- Sale items are eligible for a credit note or exchange within 7 days.
- As is standard across many fashion retailers, we’re unable to offer refunds for items that are simply unwanted or unsuitable.
Online purchases benefit from a 28-day return window for a full refund, offering extra flexibility for trying styles at home.
If you ever need help deciding where or how to shop, our store teams and customer care team are always happy to guide you.
If you ever need help deciding where or how to shop, our store teams and customer care team are always happy to guide you.