Get in touch with us, we'd love to hear from you. 

Fill in this form and we'll get back to you within 48 hours.

Talk to us directly Monday - Friday, 09:00 AM  - 06:00 PM GMT

Privacy Policy

About Sahara

Find a Boutique

Just Arrived

Bestsellers

Clothing

SaharaLondon

<p>Unfortunately, returns are at your own cost. We recommend using a tracked service and keeping proof of postage.</p>

Unfortunately, returns are at your own cost. We recommend using a tracked service and keeping proof of postage.

Do you offer free returns?

Returns & Refunds

How much is delivery?

How long will my order take to arrive?

Who will deliver my order?

Do you deliver internationally?

Will I need to sign for my order?

Can my order be left with a neighbour?

Can I order now for delivery at a later date?

Will I have to pay customs or duties?

Delivery

How do I return my online order?

How does your in-store returns policy differ from online?

How long do I have to return an item?

When will I receive my refund?

Do you refund delivery costs?

Can I return my online order to a store?

Are there any items I can’t return?

Can I return items from two separate orders in one parcel?

My order is delayed, what should I do?

Can I cancel or amend my order?

When will I receive my order confirmation email?

I received a faulty item, what now?

Can I have my order gift-wrapped?

I received my order in two deliveries - will I be charged twice for shipping?

Order Queries

How can I leave feedback?

Reviews & Feedback

The item I want is sold out, will it come back?

Why can’t I find the product I’m looking for?

Where can I find size information?

Products & Stock

What payment methods do you accept?

Can I buy a Sahara Gift Voucher?

What amounts are available for Gift Vouchers?

Promotional Terms & Conditions

Payments, Promotions & Gift Vouchers

I forgot my password - how do I reset it?

How do I check my order history?

Account & Orders

Looking for a Sahara Boutique near you?

How do I sign up for Sahara emails?

How do I sign up for Sahara SMS updates?

How do I sign up to receive the Sahara Catalogue?

General

Do you offer free returns?Updated 5 months ago