Simply use the Returns Note included with your order. To be eligible for a full refund, items must be unworn, with tags attached and in a resaleable condition. Whenever possible, please return items in their original packaging. Shoes must be returned
You have 28 days to return full-price and sale items. We don’t offer exchanges online, if you’d like a different size or item, we recommend placing a new order. For hygiene reasons, earrings are non-returnable. To be eligible for a full refund on all
We process refunds within 14 days of receiving your return. You will receive a confirmation email once your refund has been successfully processed but please allow 5 days for the refund to appear in your account.
Unfortunately, we don't usually refund delivery charges when you return your order. The only times we may, is if your entire order was faulty or incorrect, or if your order has been cancelled under the Consumer Contracts Regulations.
Unfortunately, returns are at your own cost. We recommend using a tracked service and keeping proof of postage.
Yes! You can return online purchases to any Sahara boutique. Refunds will be processed within 48 hours. (This does not include concessions or independent Sahara stockists.)
For hygiene reasons, earrings are non-returnable. To be eligible for a full refund on all other items, please return them in their original packaging. Items must be unworn, with tags attached and in a resaleable condition. Please ensure shoes are als
Yes, you can return items from multiple orders in a single parcel. Just make sure to include the returns paperwork for both orders so we can process your return quickly and accurately.