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<p id="isPasted">During the Warehouse Sale, we&#x2019;re only able to offer Standard Delivery&#xA0;(3&#x2013;5 working days). Please allow the full delivery window before contacting Customer Service, as the warehouse is especially busy during this time.<br><br>Please note: Free delivery on orders over &#xA3;200 applies to full-price items only, not Warehouse Sale purchases.</p>

During the Warehouse Sale, we’re only able to offer Standard Delivery (3–5 working days). Please allow the full delivery window before contacting Customer Service, as the warehouse is especially busy during this time.Please note: Free delivery on ord

What are the delivery options for Warehouse Sale orders?

Payments, Promotions & Gift Vouchers

Warehouse Sale

How much is delivery?

How long will my order take to arrive?

Who will deliver my order?

Do you deliver internationally?

Will I need to sign for my order?

Can my order be left with a neighbour?

Can I order now for delivery at a later date?

Will I have to pay customs or duties?

Delivery

How do I return my order?

How long do I have to return an item?

When will I receive my refund?

Do you offer free returns?

Can I return my online order to a store?

Are there any items I can’t return?

Can I return items from two separate orders in one parcel?

Returns & Refunds

My order is delayed, what should I do?

Can I cancel or amend my order?

When will I receive my order confirmation email?

I received a faulty item, what now?

Can I have my order gift-wrapped?

I received my order in two deliveries - will I be charged twice for shipping?

Order Queries

How can I leave feedback?

Reviews & Feedback

The item I want is sold out, will it come back?

Why can’t I find the product I’m looking for?

Where can I find size information?

Products & Stock

What payment methods do you accept?

Can I buy a Sahara Gift Voucher?

What amounts are available for Gift Vouchers?

Promotional Terms & Conditions

What is the Warehouse Sale?

Why is something I added to my bag now out of stock?

Which countries qualify for the Warehouse Sale?

How long do I have to return an item bought in the Warehouse Sale?

I forgot my password - how do I reset it?

How do I check my order history?

Account & Orders

What are the delivery options for Warehouse Sale orders?Updated a month ago